I also know another signmaker who uses the software who had trouble getting his version 2.0 upgraded to 2.5, but he did in the end, but didn’t find it easy from your side. When I got back in touch a few years back to avail of the free upgrade to a newer version I was told that the free upgrade no longer applied and I would have to pay, which I declined. When I bought it I was promised future upgrades to newer versions would be free, and the rip would be free as well when it was ready. I was one of the first to buy VMP in the UK i believe, back around 2000, and have used it ever since (had it sent over from the states as you didn’t have a UK distributor at the time). I use VMP version 2.0 for all my vinyl work.
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